1.
Fitama R, Suprihatin E, Yusuf M. INTEGRASI METODE SERVICE QUALITY (SERVQUAL), IMPORTANCE PERFORMANCE ANALYSIS (IPA), DAN MODEL KANO DALAM UPAYA PENINGKATAN KUALITAS PELAYANAN PADA MIVAS GALLERY BANYUWANGI. JIETI [Internet]. 2026 Aug. 12 [cited 2026 Aug. 16];4(2):124-36. Available from: https://journal.lenvari.org/jieti/article/view/456