FITAMA, Roviqoh; SUPRIHATIN, Endang; YUSUF , Muhammad. INTEGRASI METODE SERVICE QUALITY (SERVQUAL), IMPORTANCE PERFORMANCE ANALYSIS (IPA), DAN MODEL KANO DALAM UPAYA PENINGKATAN KUALITAS PELAYANAN PADA MIVAS GALLERY BANYUWANGI. Journal of Industrial Engineering & Technology Innovation, [S. l.], v. 4, n. 2, p. 124–136, 2026. DOI: 10.61105/jieti.v4i2.456. Disponível em: https://journal.lenvari.org/jieti/article/view/456. Acesso em: 16 aug. 2026.