MARIA YASINTA JAGHUNG; NOVITAWATI, Retno Ayu Dewi. Pengaruh Kualitas Pelayanan, Komunikasi Pemasaran dan Kepercayaan terhadap Loyalitas Pelanggan Pengguna Shopee. Journal of Indonesian Economic Research, [S. l.], v. 3, n. 2, p. 52–62, 2025. DOI: 10.61105/jier.v3i2.200. Disponível em: https://journal.lenvari.org/jier/article/view/200. Acesso em: 30 may. 2026.